Cookie Policy

Learn how we use cookies and similar technologies to enhance your experience on our platform.

Last updated: June 14, 2025

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our platform, and improving our services.

This Cookie Policy explains how Akii Technologies, LLC ("we," "us," or "our") uses cookies and similar technologies on the Akii platform ("Service").

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the basic functionality of our platform and cannot be disabled.

  • Authentication: Keep you logged in to your account
  • Security: Protect against fraud and unauthorized access
  • Session Management: Maintain your session state
  • Load Balancing: Distribute traffic across our servers
Duration: Session cookies (deleted when you close your browser) or up to 30 days

2.2 Functional Cookies

These cookies enhance your experience by remembering your preferences and settings.

  • User Preferences: Remember your dashboard settings and preferences
  • Language Settings: Store your preferred language
  • Theme Preferences: Remember your display preferences
  • Form Data: Save partially completed forms
Duration: Up to 1 year

2.3 Analytics Cookies

These cookies help us understand how you use our platform so we can improve it.

  • Usage Analytics: Track page views, clicks, and user journeys
  • Performance Monitoring: Monitor platform performance and errors
  • Feature Usage: Understand which features are most valuable
  • A/B Testing: Test improvements to our platform
Duration: Up to 2 years

2.4 Marketing Cookies

These cookies help us deliver relevant content and measure the effectiveness of our marketing.

  • Conversion Tracking: Measure the effectiveness of our marketing campaigns
  • Retargeting: Show relevant ads on other websites
  • Social Media: Enable social media sharing and integration
  • Email Marketing: Track email campaign performance
Duration: Up to 1 year

3. Third-Party Cookies

We work with trusted third-party services that may set their own cookies on your device:

Analytics Services

  • Google Analytics - Website usage analytics
  • Mixpanel - Product analytics and user behavior
  • Hotjar - User experience and heatmap analysis

Support & Communication

  • Intercom - Customer support chat
  • Mailchimp - Email marketing and newsletters
  • Calendly - Meeting scheduling integration

Payment Processing

  • Stripe - Payment processing and billing
  • PayPal - Alternative payment methods

Marketing & Advertising

  • Google Ads - Advertising and conversion tracking
  • Facebook Pixel - Social media advertising
  • LinkedIn Insight Tag - Professional network advertising

4. Managing Your Cookie Preferences

You have several options for managing cookies on our platform:

4.1 Platform Cookie Settings

You can manage your cookie preferences through your account settings. This allows you to:

  • Enable or disable non-essential cookies
  • Choose which types of analytics cookies to allow
  • Opt out of marketing and advertising cookies
  • View detailed information about each cookie type

4.2 Browser Settings

Most browsers allow you to control cookies through their settings:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

4.3 Opt-Out Tools

You can opt out of certain third-party cookies using these tools:

⚠️ Important Note

Disabling certain cookies may affect the functionality of our platform. Essential cookies cannot be disabled as they are necessary for basic platform operation.

5. Cookie Consent

When you first visit our platform, we'll ask for your consent to use non-essential cookies. You can:

  • Accept all cookies for the full platform experience
  • Customize your preferences by cookie category
  • Reject non-essential cookies (some features may be limited)
  • Change your preferences at any time through your account settings

Your consent choices are stored locally and will be remembered for future visits.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make material changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you through our platform or by email
  • Request renewed consent where required by law

We encourage you to review this policy periodically to stay informed about our cookie practices.

Contact Information

Akii Technologies, LLC

Privacy & Cookies: privacy@akii.com

General Support: support@akii.com

If you have questions about our use of cookies or this Cookie Policy, please contact us using the information above.